Hotel Message: The Safety of our Valued Guests is our Top Priority

March 16, 2020

In response to COVID-19, our hotel is providing limited services. If you need further assistance, please inquire. Thank you for your understanding.

This is a challenging time both in Canada and the world. We appreciate that you may have concerns or questions about traveling. The safety and well-being of our guests and our associates is paramount to everything we do. As we continue to learn more about the risks of COVID-19 we remain committed to ensuring your stay is both safe and comfortable. Please note the following measures we have put in place to protect our guests and our associates:

Cleaning
Our company takes hygiene and cleanliness very seriously and has rigorous cleaning protocols in place at all times. These have been enhanced to include but not limited to the following:

  • COVID-19 Response team in place to guide and direct the actions of our hotel teams
  • Enhanced cleaning and cleaning protocols for high touch areas such as debit terminals, elevator buttons, doorknobs, key cards and more.
  • Use of approved anti-viral chemicals only and full access hand washing and hand sanitizer in public areas
  • Associate training and protocols for cleaning including use of ‘cleaning maps’ and wearing of protective gloves etc.

Modified Services

  • Non-essential services including food services altered or discontinued to protect our guests
  • Modified housekeeping services are in place to reduce contact

Physical Distancing

  • Physical distancing guides and practices in place to protect you and our front line workers.

Thank you for your support and cooperation.

Author

Lynn Flury

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