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Full Time
4 weeks ago

Guest Service Agent
Country Inn & Suites Regina

Airline Hotels, one of Canada’s Best Managed Companies, is an award-winning, privately-held Canadian company with hotels in SK, AB, MB, and ON. As an equal opportunity employer to 920 associates, we believe in our values: Respect, Integrity, Teamwork and Entrepreneurship.

 

Summary: The Guest Service Agent will be responsible for providing guests with a positive first and last impression of the Hotel and will provide consistently excellent customer service.  A Guest Service Agent greets and registers incoming guests, assists guests with special needs, processes guest folios and collects payment, administers and manages cash handling responsibilities, handles guest requests and concerns promptly and with courtesy, assists guests with any inquiries regarding local entertainment, restaurants or transportation, maintains efficient and effective flow of information with guests and all internal departments, handles additional duties as needed by guests or management, maintains confidentiality and interacts effectively with hotel guests and co-workers to create a positive environment.

 

Job Accountabilities/Responsibilities: (Abbreviated)

  • Checking guests in and out.
  • Billing and payment posting.
  • Entering information into documents to be sent out.
  • Answering phones.
  • Enter or alter reservations for individuals, teams and corporate groups.
  • Providing guests with availabilities, rates, and confirmations of reservations.
  • Providing information to our guests regarding amenities and our surrounding area.
  • Tending to all of our guest’s needs.
  • Maintain communications with other associates within the department as well as with all other departments.

 

 Education, Experience, & Skills: (Abbreviated)

  • Conduct that reflects the values of Respect, Integrity, Teamwork and Entrepreneurship
  • Be fluent in English, both verbal and written
  • Experience as a Guest Service Agent/Hotel Industry an asset
  • Experience in cash handling
  • Exceptional customer service skills.
  • A demonstrated a high level of understanding of current forms of technology and its application

 

 Demonstrated proficiency in the following competencies:

 

 

Work Conditions:

  • Customer service environment
  • Represent a defined and high grooming standard
  • Light to moderate level of physical effort
  • High level of communication skill
  • Standing for prolonged periods

 

 To Apply:

Please email your resume to Betty Pauliuk E-mail: betty.pauliuk@countryinn.com

 

 

Only qualified applicants will be contacted

Airline Hotels is an equal opportunity employer that supports workforce diversity and offers a competitive compensation and benefits package.

 

Airline Hotels welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process, including during the interview process, when requested.

 

Job Status: Part Time

Anticipated start date: ASAP   

Wage Range: $12.25/Hr

Pattern/Schedule: Days/Weekend

Number of Vacancies: 1

Apply Now

Full Time
4 weeks ago

Room Attendant
Country Inn & Suites Regina

Airline Hotels, one of Canada’s Best Managed Companies, is an award-winning, privately-held Canadian company with hotels in SK, AB, MB, and ON. As an equal opportunity employer to 920 associates, we believe in our values: Respect, Integrity, Teamwork and Entrepreneurship.

 

Summary: The Guest Service Agent will be responsible for providing guests with a positive first and last impression of the Hotel and will provide consistently excellent customer service.  A Guest Service Agent greets and registers incoming guests, assists guests with special needs, processes guest folios and collects payment, administers and manages cash handling responsibilities, handles guest requests and concerns promptly and with courtesy, assists guests with any inquiries regarding local entertainment, restaurants or transportation, maintains efficient and effective flow of information with guests and all internal departments, handles additional duties as needed by guests or management, maintains confidentiality and interacts effectively with hotel guests and co-workers to create a positive environment.

 

Job Accountabilities/Responsibilities: (Abbreviated)

  • Checking guests in and out.
  • Billing and payment posting.
  • Entering information into documents to be sent out.
  • Answering phones.
  • Enter or alter reservations for individuals, teams and corporate groups.
  • Providing guests with availabilities, rates, and confirmations of reservations.
  • Providing information to our guests regarding amenities and our surrounding area.
  • Tending to all of our guest’s needs.
  • Maintain communications with other associates within the department as well as with all other departments.

 

 Education, Experience, & Skills: (Abbreviated)

  • Conduct that reflects the values of Respect, Integrity, Teamwork and Entrepreneurship
  • Be fluent in English, both verbal and written
  • Experience as a Guest Service Agent/Hotel Industry an asset
  • Experience in cash handling
  • Exceptional customer service skills.
  • A demonstrated a high level of understanding of current forms of technology and its application

 

 Demonstrated proficiency in the following competencies:

 

 

 

 

Work Conditions:

  • Customer service environment
  • Represent a defined and high grooming standard
  • Light to moderate level of physical effort
  • High level of communication skill
  • Standing for prolonged periods

 

To Apply:

Please email your resume to Betty Pauliuk E-mail: betty.pauliuk@countryinn.com

 

 

Only qualified applicants will be contacted

Airline Hotels is an equal opportunity employer that supports workforce diversity and offers a competitive compensation and benefits package.

 

Airline Hotels welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process, including during the interview process, when requested.

 

Job Status: Full Time

Anticipated start date: ASAP   

Wage Range: $12.25/Hr

Pattern/Schedule: Days/Weekend

Number of Vacancies: 1

Apply Now

Part Time
1 month ago

Pool Attendant
Travelodge Saskatoon Hotel

Airline Hotels, one of Canada’s Best Managed Companies, is an award-winning, privately-held Canadian company with hotels in SK, AB, MB, and ON. As an equal opportunity employer to 920 associates, we believe in our values: Respect, Integrity, Teamwork and Entrepreneurship. 

 

Summary of Role  

Airline Hotels has a culture that inspires our RITE values; Respect, Integrity, Teamwork and Entrepreneurship. As a member of the Pool Department the Pool Attendant is responsible for the supervision, safety and comfort of our guests, ensuring an exceptional guest experience.  

 

Impact & Influence on Guests, Associates and Business  

  • • Provide professional, respectful and friendly customer service at all times, whether responding to guest inquiries/concerns or correcting guest behaviour  
  • • Conduct opening and closing duties  
  • • Responsible for overall cleanliness of pool and recreational areas  
  • • Understand and comply with hotel emergency procedures and policies  
  • • Report maintenance and or equipment failure concerns to Manager  
  • • Provide supervision and ensure guests adhere to all safety guidelines and rules  
  • • Ensure pool areas comply with provincial health and safety standards through water testing, chemical handling and preventative maintenance  
  • • Knowledge of department cleaning products; this includes complying with all safe handling procedures and wearing required PPE as necessary  
  • • Conduct on the job training to new associates as required  
  • • Other duties as assigned  
  •  

 

Education, Experience, and Skills  

  • • Valid First Aid/CPR/AED  
  • • Swimming Pool Operators Certificate (SK)  
  • • Previous pool experience an asset  
  • • Bronze Cross or National Lifeguard award (SK/ONT)  

 

 

Demonstrated proficiency in the following competencies:  

                           

 

Work Conditions 

  • Minimum 16 years of age 
  • Moderate level of mental effort, high level of mental alertness 
  • Moderate level of physical effort (may include activities such as periodic lifting up to 50 lbs) 
  • High level of sensory attention; sight and hearing 
  • Standing and/or walking for prolonged periods of time 
  • Must be available to work days evenings and weekends 

 

 

  

To Apply:? 

Please email your resume OR Hotel Application form to-Delane Whalen |Pool Manager| Email: delane.whalen@travelodgesaskatoon.com  

 

Only qualified applicants will be contacted

Airline Hotels is an equal opportunity employer that supports workforce diversity and offers a competitive compensation and benefits package. 

Airline Hotels welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process, including during the interview process, when requested. 

 

Location: Travelodge Saskatoon 

Position: Pool Attendant

Pattern/Schedule: Weekends 

Job Status: Part Time

Anticipated start date: ASAP 

Wage Range: 11.75/hr

Number of Vacancies: 2

Apply Now