Join Our Team

You will be responsible for providing supervision, co-ordination and assistance in the operation of the Housekeeping Department, as well as anticipating and ensuring prompt courteous guest service, and maintaining quality control and efficiency in our Housekeeping Department.  As Housekeeping Supervisor your duties include supporting and assisting the Asst Executive Housekeeper, and Executive Housekeeper.   You ensure high quality standards throughout the property related to guest rooms and public areas to assure the highest level of guest satisfaction.  You are involved with planning, assigning and directing work, and assist in appraising performance, rewarding team members and providing corrective action as necessary. You help direct the smooth, efficient, cost-effective operation of the housekeeping department; you maintain the inspection system and ensure maximum productivity on daily basis.   Must work in a team situation and be prepared to train and develop people within your team. Good planning and organizational skills are required as is an eye for detail, must be able to troubleshoot and respect confidentiality.  Must also be able to work well under pressure and deal with difficult people and/or situations. Follow established policies and procedures and maintain product quality to in such a way as to enhance the image of the Hotel and represent the Valhalla Inn to our guests and other employees. As well as maximizing our guests experience by ensuring the efficient operation and delivery of our Housekeeping operations.

Job Requirements

• Experience in the following an asset:   a) customer service, b) training & coaching  c) inventory
• Leading the Housekeeping team at to deliver experiences that create guest loyalty
• Attention to detail and a desire to exceed guest expectations
• Available to shift work between the hours of 6am and midnight as needed

Skills Abilities & Qualifications

• Possesses dedication, enthusiasm and self-motivation
• Ability to motivates associates and create productive team environment
• Strong people skills, proven problem solving and decision making skills
• Must be detail oriented with the ability to prioritize, organize and multi-task
• Strong communication skills

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You will be responsible for creating outstanding guests experiences in Runway 25 Restaurant.  You have knowledge of food service, food preparation, food presentation, beverage service and interacting with guests and seamlessly integrate these skills to create a memorable experience for our guests.  You receive and process cash and credit card payments from guests and ensure accuracy while preparing for posting and securing at the front desk  using our POS system.  Ensure Hotel policies and procedures specific to the department are carried out on a consistent basis and that the service area is stocked with linen, silverware, china, glassware etc. and ready to seat incoming guests. Represent the Hotel to the guests in such a way as to enhance the quality of the image of Runway 25 and the Valhalla Inn as well as any other duties requested by supervisor. You maintain a friendly, professional and productive working relationship with co-workers, management and coworkers. You are essential to maximizing our guests experience in Runway 25 Restaurant.

Job Requirements

• Attention to detail and a desire to exceed guest expectations
• Previous experience with  POS an asset
• Conduct that reflects the values of OUR HOTEL
• Smart Serve
• Must be available to work Sunday Brunch, weekends and evenings

Skills Abilities & Qualifications

• Possess dedication, enthusiasm and self-motivation
• Have strong people skills
• Must be detail oriented with the ability to prioritize, organize and multi-task
• Standing and/or walking for prolonged periods
• Moderate level of physical effort (can include activities such as periodic lifting up to 40 lbs.)

Apply Now