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Full Time
2 days ago

Banquet Manager, Full-Time
Four Points by Sheraton Edmonton South

The Banquet Manager provides direction and support to team members in the Banquet department at Four Points by Sheraton Edmonton South, to achieve highly successful service oriented banquet events.


Job Accountabilities/Responsibilities: (Abbreviated)

  • Coach, mentor and inspire team member’s performance in servicing banquet functions.
  • Provide training and direction as required to achieve budget and expense targets.
  • Ensure professional and timely distribution/follow up on correspondence/BEOs.
  • Set individual goals and objectives for Banquet team members.
  • Maintain proactive, professional working relationships with Sales & Catering, Food & Beverage and Rooms Division teams.
  • Ensure accurate and timely room set ups according to BEO.
  • Ensure a high level of service is provided to our guests ensuring Banquet Associates have the ability to provide service recovery to guest satisfaction.
  • Ensure scheduling and Labour Costs are in line with budget.
  • Ensure timely and accurate billing is provided to Accounting.
  • Have a working knowledge of our Catering Menus, in house Audio Visual and Décor options available for our guests.
  • Understand and execute the Banquet responsibilities in ISAC.
  • Attend and provide input during pre-convention meetings.
  • Draft floor plans for events and conferences.
  • Be prepared for and attend Department Manager and Catering Meetings.
  • Responsible for ordering all items for Banquet Department.
  • Provide input on menu design and execution.


Education, Experience, & Skills: (Abbreviated)

  • Proven experience managing or supervising a hotel Banquet Department.
  • Must be an active team player with excellent organizational and presentation skills.
  • Proven problem solving, prioritizing and decision making abilities.
  • Superior written and verbal communication skills.  
  • Knowledge of ISAC reservation system considered an asset.


Work Conditions: (Abbreviated)

  • Schedule will be based on business demands and include weekends, evenings and nights.
  • Standing and/or walking for prolonged periods.
  • Moderate level of physical & mental effort (includes activities such as periodic lifting up to 40 lbs.)


Position: Banquet Manager
Department: Banquets
Location: Four Points by Sheraton Edmonton South
Job Status: Full-Time Salaried
Wage Range: TBD – Based on Experience
Pattern/Schedule: Varied
Closing Date: June 1, 2016


Apply online OR mail, email, or fax your resume OR Hotel Application form to: Jo Ann Siwy, Human Resources Manager, Four Points by Sheraton Edmonton South, 7230 Argyll Road, Edmonton, AB   T6C 4A6 or, or 780-469-3680.

Only qualified applicants will be contacted.


Airline Hotels is an equal opportunity employer that supports workforce diversity and offers a competitive compensation and benefits package.


Apply Now

Full Time
3 days ago

Restaurant/Banquet Server, Full-Time & Part-Time
Ambassador Hotel & Conference Centre Kingston

You will be responsible for creating outstanding guest experiences in JM’s Restaurant at the Ambassador Hotel & Conference Centre Kingston.

You have knowledge of food service, food preparation, food presentation, beverage service and interacting with guests and seamlessly integrate these skills to create a memorable experience for our guests. You receive and process cash and credit card payments from guests and ensure accuracy while preparing for posting and securing at the front desk using our POS system. Ensure hotel policies and procedures specific to the department are carried out on a consistent basis and that the service area is stocked with linen, silverware, china, glassware etc. and ready to seat incoming guests. Represent the hotel to the guests in such a way as to enhance the quality of the image of JM’s Restaurant and the Ambassador Hotel as well as any other duties requested by supervisor. You maintain a friendly, professional and productive working relationship with co-workers, management and coworkers. You are essential to maximizing our guests’ experience in JM’s Restaurant.


Position: Restaurant/Banquet Server
Department: JM’s Restaurant/Banquets
Location: Ambassador Hotel & Conference Centre Kingston
Job Status: Full-Time & Part-Time
Pattern/Schedule: Days/Evenings/Weekends
Closing Date: June 7, 2016


Apply online OR mail, email, or fax your resume OR Hotel Application form to Human Resources Manager, Ambassador Hotel & Conference Centre Kingston, 1550 Princess Street, Kingston ON K7M 9E3.

Only qualified applicants will be contacted.


Apply Now