Air Traffic Controller (Host/Hostess) – Runway 25 Steaklounge
Valhalla Inn Thunder Bay
You will be responsible for creating outstanding guests experiences in Runway 25 Restaurant. You are the first person to greet our guests and welcome them to Runway 25. You assign and escort guests to their tables and are knowledgeable about the Restaurant services and menu. You maintain records of reservations, special events, service, complaints, associate concerns and other pertinent information. You receive and process cash and credit card payments from guests and balance receipts at end of shift, to ensure accuracy while preparing for posting and securing at the front desk using our POS system. You complete deposit summary report and ensure accuracy of all totals. Ensure Hotel policies and procedures specific to the department are carried out on a consistent basis and that tables and glassware are cleared in a timely fashion and ready to seat incoming guests. Represent the Hotel to the guests in such a way as to enhance the quality of the image of Runway 25 and the Valhalla Inn as well as any other duties requested by supervisor. You maintain a friendly, professional and productive working relationship with co-workers, management and coworkers. You are essential to maximizing our guests experience in Runway 25 Restaurant.
Skills Abilities & Qualifications