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Full Time
3 days ago

Guest Service Agent, Full-Time
Hilton Garden Inn Saskatoon Downtown

Equipped with the RITE attitude and a passion for delivering Ultimate Service, our first responsibility as hospitality ambassadors is to continually strive to create and deliver memorable moments for all of our guests. As a Guest Service Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel, delivering memorable and outstanding guest service each and every time. As a member of the Front Desk Team the Guest Service Agent is responsible for ensuring that We treat ‘customers’ as guests in our own homes, demonstrating a “Guest First” focused attitude in a fast past environment. Our goal is to exceed all guests’ expectations.

Job Accountabilities/Responsibilities: (Abbreviated)

  • Consistently demonstrate a “You Can Count on Me” attitude
  • Welcome guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
  • Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards

Education, Experience, & Skills: (Abbreviated)

  • Hotel experience required
  • Degrees, certificates and training in the following areas are an asset:
    • Tourism and / or Hospitality, Customer Service, Conflict Resolution, Teamwork / Collaboration, Information Technology, First Aid
  • Demonstrated basic understanding of current forms of technology and its application.
  • Demonstrated proficiency in the following competencies:

Work Conditions:

  • Walking/Standing for long periods of time
  • High level of sensory attention; sight and hearing
  • High level of mental effort and attention to detail

 

To apply please email, or fax your resume OR Hotel Application form to Venilda Georgopoulos, Assistant Guest Services Manager, Hilton Garden Inn Saskatoon Downtown venilda.georgopoulos@hilton.com, or 306-664-2234.

 

Only qualified applicants will be contacted

 

Airline Hotels is an equal opportunity employer that supports workforce diversity and offers a competitive compensation and benefits package.

Apply Now

Full Time
4 days ago

Server, Part-Time
Valhalla Inn Thunder Bay

Position: Server
Department: Timbers Restaurant
Job Status: Part Time
# of Vacancies: 2
Schedule: Days/Weekends/Evenings

You will be responsible for creating outstanding guest experiences in Timbers Restaurant. You have knowledge of food service, food preparation, food presentation, beverage service and interacting with guests and seamlessly integrate these skills to create a memorable experience for our guests. You receive and process cash and credit card payments from guests and ensure accuracy while preparing for posting and securing at the front desk using our POS system. Ensure Hotel policies and procedures specific to the department are carried out on a consistent basis and that the service area is stocked with linen, silverware, china, glassware etc. and ready to seat incoming guests. Represent the Hotel to the guests in such a way as to enhance the quality of the image of Timbers and the Valhalla Inn as well as any other duties requested by supervisor. You maintain a friendly, professional and productive working relationship with management and coworkers. You are essential to maximizing our guests experience in Timbers Restaurant.

Our Core Competencies help us show our Northern Hospitality, are you part of our team?

core competencies

Job Requirements

  • Attention to detail and a desire to exceed guest expectations
  • Previous experience and knowledge of Squirrel POS an asset
  • Conduct that reflects the values of OUR HOTEL
  • Smart Serve
  • Available to work days, weekends and occasional evenings

 Skills Abilities & Qualifications

  • Possess dedication, enthusiasm and self-motivation 
  • Strong people skills
  • Must be detail oriented with the ability to prioritize, organize and multi-task
  • Standing and/or walking for prolonged periods
  • Moderate level of physical effort (can include activities such as periodic lifting up to 40 lbs.)

Apply Now

Part Time
4 days ago

Server, Part-Time
Travelodge Saskatoon Hotel

The Lounge Server is responsible for friendly and positive guest experience. Their mission is to exceed any expectations that our guests may have and provide professional guest service at all times. Must be able to work alone, maintain a clean work area. The server is also responsible for correct and accurate cash outs with VLT’s and personal cash out.

Job Accountabilities/Responsibilities: (Abbreviated)

  • Comply with Saskatchewan Liquor and Gaming regulations
  • Perform opening duties
  • Knowledge of menu items including preparation methods and ingredients
  • Engage with customers, provide recommendations on food and beverage options including all specials and promotions
  • Serve food and beverages in accordance with standards, and in a professional, courteous manner

Education, Experience, & Skills: (Abbreviated)

  • Must be legal age to serve alcohol (19)
  • Serve It Right Training is required
  • Be fluent in English, both verbal and written
  • Experience is an asset/willing to train
  • Must have excellent customer service skills
  • A demonstrated high level of understanding of current forms of technology and its application
  • Demonstrated practice in the following Core Competencies:

 

Work Conditions:

  • High level of sensory attention; sight and hearing
  • High level of mental effort and attention to detail
  • Physical demands include, but are not limited to walking, standing, reaching, pulling, pushing, and lifting up to 30 lbs. frequently
  • Standing for prolonged periods
  • Interacts/communicates with guests and fellow associates

 

To apply please mail, email, or fax your resume OR Hotel Application form to Cathy Coombs-McLellan, Restaurant Manager, Travelodge Hotel Saskatoon, 106 Circle Drive West, Saskatoon SK, S7K 1N1 or cathy.coombs-mclellan@travelodgesaskatoon.com or (306) 978-6523.

 

Only qualified applicants will be contacted              

Apply Now

Full Time
5 days ago

Banquet Server – Full-Time
Four Points by Sheraton Edmonton South

Position: Banquet Server                                                         

Wage Range: Based on Experience

Department:   Banquets                                                           Pattern/Schedule: Days, Nights, Weekdays/ends

Location: Four Points by Sheraton Edmonton South                     Posted: Feb 15, 2017

Job Status: Full-time                                                                  Closing Date: Feb 22, 2017

 Airline Hotels, one of Canada’s Best Managed Companies, is an award-winning, privately-held Canadian company with hotels in SK, AB, MB, and ON. As an equal opportunity employer to 920 associates, we believe in our values: Respect, Integrity, Teamwork and Entrepreneurship.

 Summary:

Equipped with the RITE attitude and values and a passion for delivering exceptional banquet service, our first responsibility is to create and deliver memorable moments for all of our guests. As a member of the Banquets  team, the Server is responsible for ensuring that We treat ‘customers’ as guests in our own homes, demonstrating a “Guest First” focused attitude in a fast paced environment. Our goal is to exceed our guest’s expectations.

 Job Accountabilities/Responsibilities: (Abbreviated)

  • Ensure satisfaction of guests and handle guest concerns or complaints effectively and efficiently in a courteous manner. Reports all complaints/concerns to management.
  • Responsible for the daily review of EOs (Event Orders) and ensuring their seamless execution alongside of the Banquet Manager and Banquet Captains.
  • Set up, serve and tear down banquet functions/conference rooms as required.
  • Execute various types of service involved including plated and buffets meals, business lunches, coffee breaks and banquet bartending all while creating emotional connections and establishing rapport with our valued guests.
  • Compliance with all Alberta Occupational Health & Safety protocol including Personal Protective Equipment, Hazard Identification and Controls.
  • Compliance with all legislation regarding responsible alcoholic beverage service.
  • Conduct that reflects the values of Respect, Integrity, Teamwork and Entrepreneurship.
  • Ensure the accuracy of inventory rendered versus inventory posted at the end of each shift.

 Education, Experience, & Skills: (Abbreviated)

  • Must be legal age to serve alcohol (18)
  • ProServe Certification
  • Hospitality/Hotel experience an asset
  • Food Safe Certification an asset

 Work Conditions:

  • High level of sensory attention; sight and hearing
  • High level of mental effort and attention to detail
  • Physical demands include, but are not limited to walking, standing, reaching, pulling, pushing, and lifting up to 30 lbs frequently
  • Hotel environment

 To Apply:

Please mail, email, or fax your resume OR Hotel Application form to:

Jo Ann Siwy, Human Resources Manager, Four Points by Sheraton Edmonton South, 7230 Argyll Road, Edmonton, AB   T6C 4A6, or joann.siwy@fourpointseds.com, or 780-469-3680.

 Only qualified applicants will be contacted

 Airline Hotels is an equal opportunity employer that supports workforce diversity and offers a competitive compensation and benefits package.

Apply Now

Full Time
10 months ago

Bell Person, Full-Time
Travelodge Saskatoon Hotel

The Bell Person will be responsible for providing guests with a positive first and last impression, and will provide consistent excellent customer service at the Travelodge Saskatoon Hotel. Their mission is to exceed any expectations that our guests may have and provide professional guest service at all times. A Bell Person greets incoming guests, assists guests with special needs, luggage, handles guest requests and concerns promptly and with courtesy, assists with room service delivery, assists guests with any inquiries regarding local entertainment, restaurants or transportation, provides shuttle service, handles additional duties as needed by management, maintains confidentiality and interacts effectively with hotel guests and co-workers to create a positive environment. 

 Experience, Skills & Education

  • Conduct that reflects the values of Respect, Integrity, Teamwork and Entrepreneurship
  • Be fluent in English, both verbal and written
  • Hold a valid driver’s license without restrictions
  • Experience in hotel industry an asset
  • Exceptional customer service skills.
  • A demonstrated high level of understanding of current forms of technology and its application
  • Demonstrated Proficiency in the following Core Competencies:

 

Working Conditions

  • Varied work hours
  • Moderate to high level of mental effort
  • High level of sensory attention; sight and hearing
  • Standing for prolonged periods
  • Ability to lift up to 50 pounds

 

 

Apply online OR mail, email, or fax your resume OR Hotel Application form to Jon Quigley, Guest Services Manager, Travelodge Hotel Saskatoon, 106 Circle Drive West, Saskatoon SK, S7K 1N1 or jon.quigley@travelodgesaskatoon.com or (306) 978-6523. 

Only qualified applicants will be contacted.

Apply Now

Full Time
12 months ago

Room Attendant, Full-Time
Ambassador Hotel & Conference Centre Kingston

You will be responsible for maximizing our guests experience by ensuring the cleanliness of our hotel guestrooms and when necessary assisting in cleaning the public areas. Your duties include ensuring maximum standards of cleanliness in guestrooms, in a timely and efficient manner, to the standards of our hotel, as well as any other duties requested by supervisor. Follow establishment policies and procedures and represent the Ambassador Hotel to our guests and other employees in such a way as to enhance the quality of the image of the hotel.

 Job Accountabilities/Responsibilities(abbr)

  • Conduct that reflects the values of Airline Hotels
  • Attention to detail and a desire to exceed guest expectations
  • Fluent in English
  • Available to work days, every weekend, and occasional evenings

 Education, Experience & Skills (abbr)

  • Wears a uniform and able to represent a defined and high grooming standard
  • Possess dedication, enthusiasm and self motivation
  • Have strong people skills
  • Must be detail oriented with the ability to prioritize, organize and multi-task
  • Standing and/or walking for prolonged periods
  • Moderate level of physical effort (can include activities such as periodic lifting up to 40lbs.)

 To Apply:

Email your resume to madelene.medeiros@ambassadorhotel.com

or fax to 613.548.1613

 We thank all applicants for their interest but advise that only qualified applicants will be contacted.

Apply Now

Full Time
2 years ago

Timbers Restaurant Server, Full -TIme
Valhalla Inn Thunder Bay

Position: Server
Department: Timbers Restaurant
Job Status: Full Time
# of Vacancies: 1
Schedule: Mornings /Evenings/Weekends
Closing Date: March 2, 2017

 

You will be responsible for creating outstanding guests experiences in Timbers Restaurant. You have knowledge of food service, food preparation, food presentation, beverage service and interacting with guests and seamlessly integrate these skills to create a memorable experience for our guests. You receive and process cash and credit card payments from guests and ensure accuracy while preparing for posting and securing at the front desk using our POS system. Ensure Valhalla Inn Thunder Bay hotel policies and procedures specific to the department are carried out on a consistent basis and that the service area is stocked with linen, silverware, china, glassware etc. and ready to seat incoming guests. Represent the hotel to the guests in such a way as to enhance the quality of the image of Timbers Restaurant and the Valhalla Inn as well as any other duties requested by supervisor. You maintain a friendly, professional and productive working relationship with management and coworkers. You are essential to maximizing our guests experience in Timbers Restaurant.

 Job Requirements

  • Attention to detail and a desire to exceed guest expectations
  • Previous experience and knowledge of Micros POS an asset
  • 2+ years of serving experience an asset
  • Smart Serve
  • Available to work mornings,evenings,weekends

Skills Abilities & Qualifications

  • Possess dedication, enthusiasm and self-motivation
  • Strong people skills
  • Must be detail oriented with the ability to prioritize, organize and multi-task
  • Standing and/or walking for prolonged periods
  • Moderate level of physical effort (can include activities such as periodic lifting up to 40 lbs.)

 Demonstrated Proficiency in the Following Core Competencies:

 

Apply Now