Join Our Team

Summary: As a member of the Front Desk Department the Reservation Agent is responsible for our guests’ first impression of our Hotel and service. This role fields the majority of inquiries for room reservations. By evaluating the guest’s needs and expectations the reservation agent sells the features and benefits of the hotel and converts as many of these inquiries as possible into confirmed reservations.

Job Accountabilities/Responsibilities: (Abbreviated)

• Demonstrate knowledge of hotel room categories, room rates, packages, promotions, hotel services, etc. and communicate to guests accordingly
• Day to day correspondence via phone, email, fax with individuals, teams and groups regarding bookings, confirmations, editing/cancelling reservations, billing etc. Responsible for inputting information into the hotels Property Management System
• Utilize up-selling techniques to maximize room occupancy and rates.
• Respond in a timely manner to all guest inquiries, requests and concerns in an ensuring 100% guest satisfaction
• Conduct on the job training to new associates as required
• Other duties as assigned

Education, Experience, & Skills: (Abbreviated)

• Degrees, certificates and training in the following areas are an asset:
• Tourism and/or Hospitality
• Customer Service
• Conflict Resolution
• Information Technology
• Demonstrated basic understanding of current forms of technology and its application.  (For example Mobile devices, “Apps”, search engines, etc.

Demonstrated proficiency in the following competencies:

Work Conditions:

• Hotel/outside environment
• Walking/Standing for long periods of time
• Physical demands include, but are not limited to walking, standing, reaching, pulling, pushing and lifting up to 30 lbs. frequently
• High level of mental effort and attention to detail
• High level of sensory attention; sight and hearing
• Must be available to work days, evenings and weekends.

Department: – Front Desk

Wage Range: TBA

Pattern/Schedule: Days/Evenings/Weekends

Job Status: Full Time – Permanent

Anticipated start date: – ASAP

Number Vacancies: – 1

 To Apply:

Please mail, email or fax your resume OR Hotel Application form to Sierra Hartman | Department Head of Guest Services | Hilton Garden Inn Saskatoon, 90 22nd Street East Saskatoon, S7K 3X6 Canada or Email: – sierra.hartman@hgisaskatoon.com Fax: -306.664.2234

Only qualified applicants will be contacted

Airline Hotels is an equal opportunity employer that supports workforce diversity and offers a competitive compensation and benefits package.

Airline Hotels welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process, including during the interview process, when requested.

Apply Now

Summary: Reporting to the Department Manager, Guest Services the Night Auditor is a highly focused, service-oriented individual, responsible for assisting in the successful operation of the hotel overnight. The Night Auditor is responsible for conducting a nightly audit, balancing and consolidating departmental ledger accounts, preparation of various operating reports and taking over duties of a Guest Services Associate.  They will make room reservations, provide information and services to guests and receive payment for services as well as specific night duties including the entering of accounting information and hotel security.  In addition to their regular work duties, the Night Auditor must provide consistently high levels of customer service, going above and beyond to provide guests with exceptional experiences in a RITE way while contributing to the efficient operation of the Guest Services Department.

Job Accountabilities/Responsibilities: (Abbreviated)

• Conduct a nightly audit, balancing and consolidating departmental ledger accounts, preparation of various hotel operating reports
• Develops an awareness of local features, community events and services to facilitate guest service and communication
• Respond in a courteous, professional and rapid manner to guest inquiries and act to resolve service recovery situations resulting from guest concerns
• Audits all charges and postings and correcting work as necessary including reconciling daily activity and closing all accounts in preparation for the new business day 
• Process all payments, formatting and distributing daily reports 
• Taking reservations in accordance with hotel procedure
• Check guests in and out of the hotel in an efficient, courteous and professional manner 
• Provide guests with luggage assistance. Correctly tag, store and retrieve luggage from holding room
• Arrange transportation for guests
• Count and verify cash, shift activity, keys, gift certificates, and wireless internet cards with departing shift
• Document, program and deliver wake-up calls
• Respond to telephone, e-mail, and in-person inquiries. Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
• Complete nightly rounds of the building, observe and report any security issues
• Communicate and coordinate guest’s needs to other hotel associates/departments
• Record pertinent information to guest files in the property management system
• Monitor lobby/business center and pool/fitness center areas to ensure areas are clean, safe and have appropriate supplies
• Understand and comply with all health and safety rules, regulations and laws. 

Education, Experience, & Skills: (Abbreviated)

• Previous experience in hospitality or a comparable service industry an asset
• Demonstrated ability to modify, and understand financial information, data and basic arithmetic functions
• Computer skills and knowledge of various programs, Delphi an asset
• Must be able to work overnight shifts

Demonstrated proficiency in the following competencies:

Work Conditions:

• Interacts/Communicates with guests and fellow associates
• Hotel/Office environment
• Light to moderate level of physical effort
• Moderate to high level of mental effort
• High level of sensory attention; sight and hearing
• Manual dexterity required to use desktop computer and peripherals
• Overtime as required

Department:  Front Desk

Wage Range: $12.25/Hour

Job Status: Part-Time                    

Pattern/Schedule: Nights/Weekends

Anticipated Start Date: – ASAP

No. of Vacancies: 1

To Apply:

Please email your resume OR Hotel Application form to Carolyn Curle | Regional Human Resources Business Partner | | Email: – carolyn.curle@airlinehotels.ca

Only qualified applicants will be contacted

Airline Hotels is an equal opportunity employer that supports workforce diversity and offers a competitive compensation and benefits package.

Airline Hotels welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process, including during the interview process, when requested.

Apply Now

Summary: Airline has a culture that inspires the RITE kind of values; Respect, Integrity, Teamwork, and Entrepreneurship. Equipped with the RITE attitude and a passion for delivering exceptional service, our first responsibility as hospitality ambassadors is to continually strive to create and deliver memorable experiences for all of our guests.

Job Accountabilities/Responsibilities: (Abbreviated)

• Consistently demonstrate RITE service skills
• Take ownership of all areas of our hotel; assist fellow team members, departments and guests whenever possible
• Contribute to our culture of the family: working hard, personal growth and accountability to one another
• Knowledge of all services, hours of operation and facilities of the hotel, as well as the local area to effectively assist guests
• Respond and attend to guest room calls and or concerns
• Perform minor repairs including wallpaper, painting, woodwork, plumbing and electrical
• Maintain grounds including snow removal
• Ability to diagnose malfunctions and repair unsafe equipment
• Electrical: changing light bulbs, ballasts and repairing receptacles
• Changing filters in rooftop units on a monthly basis
• Pool maintenance, including repairs, water testing
• Servicing air conditioners; repairing toilets, tubs, sinks; servicing heat pumps on a monthly basis.

Education, Experience, & Skills: (Abbreviated)

• Maintenance experience or the equivalent experience in a related position
• Must be able to use most power tools.

Demonstrated proficiency in the following competencies:

Work Conditions

• Interacts/Communicates with guests and associates
• Various indoor and outdoor weather conditions
• High level of mental effort and attention to detail
• High level of sensory attention; sight and hearing
• Manual dexterity required to use tools
• Physical demands include, but are not limited to walking, standing, reaching, pulling, pushing and lifting up to 50lbs frequently
• Working at various heights required
• Available to work days, evenings, weekends and on a rotating on-call basis.

Department: Maintenance

Wage Range: $15.00/Hour

Pattern/Schedule: Days/Evenings /Weekends

Job Status: Full-Time

Anticipated start date: – ASAP

Number of Vacancies: – 1

 To Apply:

Please mail or email your resume or Hotel Application form to Madelene Medeiros | Director of Rooms | Ambassador Hotel & Conference Centre | 1550 Princess Street, Kingston, ON, K7M 9E3, Canada or Email: madelene.medeiros@ambassadorhotel.com or Fax:-6135481613

Only qualified applicants will be contacted

Airline Hotels is an equal opportunity employer that supports workforce diversity and offers a competitive compensation and benefits package

Airline Hotels welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process, including during the interview process, when requested.

Apply Now

Summary: Airline has a culture that inspires the RITE kind of values; Respect, Integrity, Teamwork, and Entrepreneurship. Equipped with the RITE attitude and a passion for delivering exceptional service, our first responsibility as hospitality ambassadors is to continually strive to create and deliver memorable experiences for all of our guests. While reporting to the Maintenance Manager at our Hilton Garden Inn location, this position will have shifts at most or all of Airline’s Saskatoon hotels.

Job Accountabilities/Responsibilities: (Abbreviated)

• Consistently demonstrate RITE service skills
• Take ownership of all areas of our hotel; assist fellow team members, departments and guests whenever possible
• Contribute to our culture of the family: working hard, personal growth and accountability to one another
• Knowledge of all services, hours of operation and facilities of the hotel, as well as the local area to effectively assist guests
• Respond and attend to guest room calls and or concerns
• Perform minor repairs including wallpaper, painting, woodwork, plumbing and electrical
• Maintain grounds including snow removal
• Ability to diagnose malfunctions and repair unsafe equipment
• Electrical: changing light bulbs, ballasts and repairing receptacles
• Changing filters in rooftop units on a monthly basis
• Pool maintenance, including repairs, water testing
• Servicing air conditioners; repairing toilets, tubs, sinks; servicing heat pumps on a monthly basis.

Education, Experience, & Skills: (Abbreviated)

• Must have a reliable vehicle and a valid driver’s license.
• Maintenance experience or the equivalent experience in a related position
• Must be able to use most power tools.

Demonstrated proficiency in the following competencies:

Work Conditions

• Work at our three Saskatoon hotels (HGI, CISS, TL)
• Interacts/Communicates with guests and associates
• Various indoor and outdoor weather conditions
• High level of mental effort and attention to detail
• High level of sensory attention; sight and hearing
• Manual dexterity required to use tools
• Physical demands include, but are not limited to walking, standing, reaching, pulling, pushing and lifting up to 50lbs frequently
• Working at various heights required
• Available to work days, evenings, weekends and on a rotating on-call basis.

Department: Maintenance

Wage Range: $13.25-$16.00/Hour

Pattern/Schedule: Days /Weekends

Job Status: Full-Time

Anticipated start date: – ASAP

Number of Vacancies: – 1

To Apply:

Please mail or email your resume OR Hotel Application form to Ed Reigl, Reginal Maintenance Manager, Travelodge Hotel Saskatoon | 106 Circle Dr. W, Saskatoon, SK. S7L 4L6 or, or Email: ed.reigl@hgisaskatoon.com 

Only qualified applicants will be contacted

Airline Hotels is an equal opportunity employer that supports workforce diversity and offers a competitive compensation and benefits package

Airline Hotels welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process, including during the interview process, when requested.

Apply Now

Summary: As a Server, you are a polite, professional, fast and courteous server. You will be responsible for creating outstanding guests experiences in JM’s Restaurant. You have knowledge of food service, food preparation, food presentation, beverage service and interacting with guests and seamlessly integrate these skills to create a memorable experience for our guests. You take guest orders, your section is tidy and you are well-versed in the menu at the restaurant, located in the Hotel. You treat the environment like your own home and our patrons as your guests. You treat them with respect and, above all else, you serve their needs. You are responsible for the accuracy, bills, floats and cash-outs.

Responsibilities:

• Consistently demonstrate a “You Can Count on Me” attitude
• Perform opening and closing duties
• Ensure that customers are correctly charged, present the bill and take payment
• Knowledge of menu items including preparation methods and ingredients
• Engage with customers, provide recommendations on food and beverage options including all specials and promotions
• Knowledge of till, pos system and room billing
• Respond to telephone inquiries, room service orders, and reservation requests
• Monitor and maintain an inventory of supplies
• Serve food and beverages in accordance with standards, and in a professional, courteous manner
• Clean designated areas in accordance with  department standards and health and safety regulations and requirements
• Speak with guests to ensure satisfaction with food and service
• Identify and resolve all guest concerns/complaints to their satisfaction.
• Understand and comply with all health and safety rules, regulations and laws. Report unsafe acts or hazardous conditions to a supervisor
• Operate department equipment in a safe manner and in conjunction with operating manual guidelines. This includes properly wearing all Personal Protective Equipment required  and provided
• Report all workplace incidents/accidents or near misses to the supervisor
• Take part in fire or evacuation drills and ensure complete familiarization with all exits, including those normally used by guests, as well as fire escapes.
• Carry out on-the-job training to new associates as required
• Be continually aware of and maintain, the highest standards of personal hygiene and dress
• Attend meetings and training courses as required
• Other duties as assigned

Demonstrated proficiency in the following competencies:

Education, Experience and Skills:

• Hotel Service experience an asset
• Workplace Hazardous Materials Information System (WHMIS) an asset
• High school diploma or equivalent
• Must have a valid smart serve certification prior to the commencement of employment
• Must be legal age to serve alcohol

Work Conditions:

• Interacts/Communicates with guests and fellow associates
• Hotel environment
• Physical demands include, but are not limited to walking, standing, reaching, pulling, pushing and lifting up to 30 lbs. frequently
• High level of mental effort and attention to detail
• High level of sensory attention; sight and hearing.

Department: JM’s Restaurant

Wage Range: $12.25/ Hour

Pattern/Schedule: Days/Nights/Weekends

Anticipated start date: – Dec 2^nd, 2018

Number of Vacancies: – 1

Job Status: Part-Time (Permanent)  

To Apply:

Please mail or email, your resume OR Hotel Application form to Taylor Ruiz, Restaurant Manager, Ambassador Hotel & Conference Centre, 1550 Princess St., Kingston, ON K7M 9E3 or taylor.ruiz@ambassadorhotel.com

Only qualified applicants will be contacted

Airline Hotels is an equal opportunity employer that supports workforce diversity and offers a competitive compensation and benefits package

Airline Hotels welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process, including during the interview process, when requested.

Apply Now

Summary: Airline Hotels has a culture that inspires our RITE values; Respect, Integrity, Teamwork and Entrepreneurship.  Equipped with the RITE attitude the Assistant Manager of Maintenance will provide direct support to the maintenance associates and manager on all day to day hotel maintenance operations. The Assistant Manager is responsible for ensuring We treat ‘customers’ as guests in our own homes, fostering an environment where everyone is accountable for creating memorable guest experiences that drive loyalty and ensure 100% guest satisfaction. Together we work hard and grow at being the best company to work for.

Job Accountabilities/Responsibilities: (Abbreviated)

• Provide ongoing leadership, direction, training and recognition to associates.
• Assist in maintaining building equipment and systems in accordance with established preventative/predictive maintenance programs/schedules.
• Perform minor repairs including wallpaper, painting, woodwork, plumbing and electrical.
• Ability to diagnose malfunctions and repair equipment.
• Pool maintenance, including repairs, where required.
• Assist with administrative duties; schedules, payroll, performance journal updates, etc.
• Assist in establishing, implementing, and monitoring standards of service and operation.
• Control labour costs when possible by effective shift management.
• Maintain grounds including snow removal where required.
• Assist/conduct performance appraisals and performance management as necessary.
• Assist with implementing strategies to achieve departmental goals and financial profitability.
• Responsible for the smooth operation of the department in the absence of the Maintenance Manager.
• Identify and resolve guest concerns/complaints to their satisfaction.
• Understand and ensure compliance of all Health and Safety procedures, regulations and laws such as labels on cleaning products, correct ergonomics and ensuring protective equipment is worn when necessary.
• Ensure communication and compliance of Maintenance’s responsibilities in the event of an emergency situation as outlined in Hotel’s Emergency Response Booklet to ensure guest and associate safety.
• All other duties as assigned.

Education, Experience, and Skills:

• Maintenance experience or equivalent experience in a related position.
• Demonstrated Leadership/Supervisory experience, preferably in the maintenance of buildings.
• Must be able to use most power tools.
• Must hold valid driver’s license with no restrictions where required by Hotel.
• Pool Operator’s Certificate, First Aid/CPR an asset

Demonstrated proficiency in the following competencies:

Work Conditions:

• Interacts/Communicates with guests and fellow associates.
• Hotel/outside environment.
• High level of mental effort and attention to detail.
• High level of sensory attention; sight and hearing.
• Exposure to various cleaning solvents, chemicals, etc.
• Physical demands include but are not limited to walking, standing, reaching, pulling, pushing and lifting up to 50 lbs.
• Manual dexterity required to use tools.
• Perform routine, repetitive tasks on a continuous basis.
• Working at various heights required.
• Available to work days, evenings, weekends and on a rotating on-call basis.
• Overtime as required.

Department: – Maintenance

Wage Range: TBA

Pattern/Schedule: Days/Evenings/Weekends

Job Status: Full Time – Permanent            

Anticipated start date: – ASAP

Number of Vacancies: – 1

To Apply:

Please mail, email or fax your resume OR Hotel Application form to Ed Reigl | Regional Maintenance Manager | Travelodge Hotel Saskatoon | 106 Circle Dr. W, Saskatoon, SK. S7L 4L6 or Email: – ed.reigl@hgisaskatoon.com Fax: -306.242.6137

Only qualified applicants will be contacted

Airline Hotels is an equal opportunity employer that supports workforce diversity and offers a competitive compensation and benefits package.

Airline Hotels welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process, including during the interview process, when requested.

Apply Now