Join Our Team

Equipped with the RITE attitude and a passion for delivering Ultimate Service, our first responsibility as hospitality ambassadors is to continually strive to create and deliver memorable moments for all of our guests. As a member of the Kitchen Team,  Cook 1 supports the Assistant Kitchen Manager and is responsible for the daily operation of the kitchen while ensuring that We treat ‘customers’ as guests in our own homes.  Demonstrating a “Guest First” focused attitude in a fast past environment, our goal is to exceed any expectations our guests have.

Job Accountabilities/Responsibilities: (Abbreviated)

• Control of production of food items in the kitchen; quality, requisitions, storage, usage, and rotation
• Control costs of sections, ensuring correct foods are used for correct job
• Ensure timely, quality service of menu items according to service standards and guest expectations
• Ensure food displays are kept in prime condition and in accordance with standards and procedures

Education, Experience, & Skills: (Abbreviated)

• Cultina
• Minimum 5 years culinary experience
• Hospitality/Hotel experience an asset
• Food Safe Certification
• Demonstrated practice in the following Core Competencies:

Work Conditions:

• High level of sensory attention; sight and hearing
• High level of mental effort and attention to detail
• Physical demands include, but are not limited to walking, standing, reaching, pulling, pushing, and lifting up to 30 lbs. frequently
• Hotel/kitchen environment
• Will be constantly exposed to high temperatures in the kitchen environment
• Exposure to extremely hot and cold liquids
• Interacts/communicates with guests and fellow associates

To apply please mail, email, or fax your resume OR Hotel Application form to Ryan Rolph, Regional Director of Kitchen Operations, Hilton Garden Inn Saskatoon Downtown, 90 22^nd St. E. Saskatoon, SK S7K 3X6, or ryan.rolph@airlinehotels.ca, or 306-664-2234.

Only qualified applicants will be contacted

Airline Hotels is an equal opportunity employer that supports workforce diversity and offers a competitive compensation and benefits package.

Apply Now

Equipped with the RITE attitude and a passion for delivering Ultimate Service, our first responsibility as hospitality ambassadors is to continually strive to create and deliver memorable moments for all of our guests. As a member of the Kitchen Team,  Cook 1 supports the Assistant Kitchen Manager and is responsible for the daily operation of the kitchen while ensuring that We treat ‘customers’ as guests in our own homes.  Demonstrating a “Guest First” focused attitude in a fast past environment, our goal is to exceed any expectations our guests have.

Job Accountabilities/Responsibilities: (Abbreviated)

• Control of production of food items in the kitchen; quality, requisitions, storage, usage, and rotation
• Control costs of sections, ensuring correct foods are used for correct job
• Ensure timely, quality service of menu items according to service standards and guest expectations
• Ensure food displays are kept in prime condition and in accordance with standards and procedures

Education, Experience, & Skills: (Abbreviated)

• Cultina
• Minimum 5 years culinary experience
• Hospitality/Hotel experience an asset
• Food Safe Certification
• Demonstrated practice in the following Core Competencies:

Work Conditions:

• High level of sensory attention; sight and hearing
• High level of mental effort and attention to detail
• Physical demands include, but are not limited to walking, standing, reaching, pulling, pushing, and lifting up to 30 lbs. frequently
• Hotel/kitchen environment
• Will be constantly exposed to high temperatures in the kitchen environment
• Exposure to extremely hot and cold liquids
• Interacts/communicates with guests and fellow associates

To apply please mail, email, or fax your resume OR Hotel Application form to Ryan Rolph, Regional Director of Kitchen Operations, Hilton Garden Inn Saskatoon Downtown, 90 22^nd St. E. Saskatoon, SK S7K 3X6, or ryan.rolph@airlinehotels.ca, or 306-664-2234.

Only qualified applicants will be contacted

Airline Hotels is an equal opportunity employer that supports workforce diversity and offers a competitive compensation and benefits package.

Apply Now

Reporting to the General Manager this role will be a highly focused service oriented individual, responsible for the successful operation of the Front Office for both the Travelodge Saskatoon and Hilton Garden Inn Saskatoon Downtown; oneness- working together as one unit. This position requires an energetic, self-motivated, detail oriented leader with a passion for going above and beyond to provide guests with exceptional experiences. This person is a role model and leader consistently exhibiting values with guests and associates. 

Impact & Influence on Guests, Associates and Business

• Provides direction and oversight to all Front Office functions and processes to ensure they are executed at a high level
• Establish, implement and communicate customer satisfaction targets for department and ensure they are met and or exceeded
• Communicate and reinforce the service vision and standards to Supervisors and associates
• Produces communication that creates associate confidence about making decisions on the job
• Demonstrates a high level of commitment to processes that allow associates to clearly see how their work adds to our family’s success and their continuous learning in different areas of the business and life
• Provide collaborative, energetic, support and feedback to associates. With an emphasis on recognizing and rewarding constructive behavior
• Conduct performance appraisals and performance management as necessary, focusing on associate growth and development
• Conduct regular team meetings in order to set goals and objectives, address concerns and communicate information pertaining to the hotel’s operations

 Education, Experience, and Skills

• 3+ years of supervisory experience in the hospitality industry or related experience
• Demonstrated ability to modify, and understand financial information, data and basic arithmetic functions
• Computer skills and knowledge of various programs
• Demonstrated proficiency in the following competencies:

Work Conditions:

• Regional role, working at 2 properties
• Interacts/Communicates with guests and fellow associates
• Hotel/Office environment
• Light to moderate level of physical effort
• Moderate to high level of mental effort
• High level of sensory attention; sight and hearing
• Manual dexterity required to use desktop computer and peripherals
• Overtime as required

Brand Requirement

• Brand and or Property Management System experience

To apply please mail, email, or fax your resume to Heather Outten, Human Resources Manager, Hilton Garden Inn Saskatoon Downtown, 90 22^nd St. E. Saskatoon, SK S7K 3X6, or heather.outten@hgisaskatoon.com, or 306-664-2234.

Airline Hotels offers a competitive benefits package.

Only qualified applicants will be contacted

Apply Now

The National Marketing Coordinator is a highly organized multi-tasker who is goal oriented, with the ability to work with a variety of teams. The National Marketing Coordinator’s priority is to work closely with the National Marketing Manager supporting and align their work plans with the strategies of the marketing division.

Job Accountabilities/Responsibilities: (Abbreviated)

• Responsible for digital updates and changes (family room, website, social media, etc.)
• Coordination with properties on social media channels
• Support on creative materials (proposals, client gifts, menus, collateral, packages, posters, etc.)
• Community liaison on company-wide initiatives
• Oversight and coordination of donations, gift certificates, sponsorships

Education, Experience, & Skills: (Abbreviated)

• Business Degree with a major in marketing, or equivalent
• 3-5 years’ experience in marketing, with a passion for and demonstrated success in social media marketing and communications
• 3 years hospitality experience preferred
• Highly creative and imaginative marketer
• Practical experience with design or creative software required
• Practical experience with the features of current/popular social media required
• Experience in graphic design would be considered a strong asset
• Computer skills and knowledge of various programs
• Excellent written and verbal communication skills
• Demonstrated proficiency in the following competencies:

Work Conditions:

• Interacts/Communicates with guests and fellow associates
• Hotel/Office environment
• Light to moderate level of physical effort
• Moderate to high level of mental effort
• High level of sensory attention; sight and hearing
• Manual dexterity required to use desktop computer and peripherals
• Overtime as required

To apply please email your resume to Lynn Flury, Corporate Director of Marketing, Airline Hotels, lynn.flury@airlinehotels.ca.

Only qualified applicants will be contacted

Airline Hotels is an equal opportunity employer that supports workforce diversity and offers a competitive compensation and benefits package.

Apply Now

Job Summary

You will be responsible for creating outstanding guests experiences in Timbers Restaurant.  You help create memorable experiences for our guests, by assisting guests and supporting servers as necessary, in a friendly and welcoming manner. You ensure tables are cleared regularly and set as per standards for the Restaurant and that silverware is polished and stocked accordingly.  Your service area is stocked with linen, silverware, china, glassware etc. and ready to seat incoming guests.  Duties include delivering linen to and from Housekeeping throughout your shift, refilling milk, juices, and other stocking as required.  You maintain service areas by regularly cleaning walls and sweeping floors and clean ice cream and pop fridges on a regular basis.   Represent the Hotel to the guests in such a way as to enhance the quality of the image of Timbers and the Valhalla Inn as well as any other duties requested by supervisor. You maintain a friendly, professional and productive working relationship with co-workers, management and coworkers. You are essential to maximizing our guests experience in Timbers Restaurant.

Job Requirements

• Attention to detail and a desire to exceed guest expectations
• Conduct that reflects the values of OUR HOTEL

Skills Abilities & Qualifications

• Possess dedication, enthusiasm and self-motivation
• Have strong people skills
• Must be detail oriented with the ability to prioritize, organize and multi-task
• Standing and/or walking for prolonged periods
• Moderate level of physical effort (can include activities such as periodic lifting up to 40 lbs.)

Apply Now

This position requires a professional, respectful, positive, self motivated and detail oriented individual who is available to work evenings/weekends/flexible shifts with minimal supervision. The lifeguard must be a team player who will be responsible for the overall supervision of the pool area, general maintenance of the pools and chemicals. Be knowledgeable about all emergency procedures. The lifeguard is responsible for overall cleanliness of the pool areas, opening and closing of pools, and other duties as required by department manager at Ambassador Hotel & Conference Centre Kingston.

 Experience, Skills & Education

• Conduct that reflects the values of Respect, Integrity, Teamwork and Entrepreneurship
• First Aid/CPR required
• Bronze Cross or National Lifeguard Award required
• Pool Operation course an asset
• Fluent in English, both verbal and written
• A demonstrated basic understanding of current forms of technology and its application
• A demonstrated ability to speak confidently in public
• Red Cross Lifeguard Training an asset
• WHMIS training an asset

 Working Conditions

• Minimum 16 years of age
• Wears a uniform and able to represent a defined and high grooming standard
• Moderate level of mental effort, high level of mental alertness
• Standing and/or walking for prolonged periods of time
• Moderate level of physical effort (may include activities such as periodic lifting up to 50 lbs)
• High level of sensory attention; sight and hearing
• Overtime as required
• Shift work, days, evenings, weekends

Position: Lifeguard
Department: Pool
Job Status: Part-Time/Full-time(summer)
Wage: $11.50

 To Apply:
Please email your resume to madelene.medeiros@ambassadorhotel.com
or fax to 613.548.1613

We thank all applicants for their interest but advise that only qualified applicants will be contacted.

 Airline Hotels is an equal opportunity employer that supports workforce diversity and offers a competitive compensation and benefits package.

Apply Now

Summary:

You will be responsible for creating outstanding guest experiences in Timbers Restaurant.  You have knowledge of food service, food preparation, food presentation, beverage service and interacting with guests.  Receive cash and credit card payments from guests and ensure accuracy while preparing for posting and securing at the front desk using our POS system.  Ensure Hotel policies and procedures specific to the department are carried out on a consistent basis and that the service area is stocked with linen, silverware, china, glassware etc. and ready to seat incoming guests. Represent the Hotel to the guests in such a way as to enhance the quality of the image of the Hotel as well as any other duties requested by supervisor.

Job Accountabilities/Responsibilities: (Abbreviated)

• Attention to detail and a desire to exceed guest expectations
• Previous experience and knowledge of POS an asset
• Conduct that reflects the values of Airline Hotels
• Smart Serve
• Available to work days, weekends and occasional evenings

Education, Experience, & Skills: (Abbreviated)

• Possess the dedication, enthusiasm and self-motivation
• Have strong people skills
• Must be detail oriented with the ability to prioritize, organize and multi-task
• Standing and/or walking for prolonged periods
• Moderate level of physical effort (can include activities such as periodic lifting up to 40 lbs.)

Apply Now

The successful candidates must be positive, self-motivated individuals available to work evenings and weekends; must interact effectively with hotel guests and co-workers to create a positive environment.

Job Accountabilities/Responsibilities: (Abbreviated)

• Set up and take down of banquet rooms; tables, bar, chairs, dishes, linens etc.
• Serve food and beverages in accordance with Brand standards
• Clean designated areas in accordance with  department standards and health and safety regulations and requirements

Education, Experience, & Skills: (Abbreviated)

• Hospitality/Hotel experience an asset
• Possess dedication, enthusiasm and self-motivation
• Strong people skills
• Demonstrated practice in the following Core Competencies:

Work Conditions:

• High level of sensory attention; sight and hearing
• High level of mental effort and attention to detail
• Physical demands include, but are not limited to walking, standing, reaching, pulling, pushing, and lifting up to 30 lbs. frequently
• Hotel environment
• Interacts/communicates with guests and fellow associates

Only qualified applicants will be contacted

Airline Hotels is an equal opportunity employer that supports workforce diversity and offers a competitive compensation and benefits package

Apply Now

The Guest Services Agent will be responsible for providing guests with a positive first and last impression, and will provide consistent excellent customer service. A Guest Services Agent greets and registers incoming guests, assists guests with special needs, processes guest folios and collects payment, administers and manages cash handling responsibilities, handles guest requests and concerns promptly and with courtesy, assists guests with any inquiries regarding local entertainment, restaurants or transportation, maintains efficient and effective flow of information with guests and all internal departments, handles additional duties as needed by guests or management, maintains confidentiality and interacts effectively with hotel guests and co-workers to create a positive environment.

Education, Experience, & Skills: (Abbreviated)

• Conduct that reflects the values of Respect, Integrity, Teamwork and Entrepreneurship
• Experience as a Guest Services Agent/Hotel Industry an asset
• Exceptional customer service skills
• Experience in cash handling
• Fluent in English, both verbal and written
• Excellent communication skills (written, verbal, listening
  

Position: Guest Services Agent
Location: Ambassador Hotel & Conference Centre Kingston
Job Status: Full Time
Wage Range: $12.25/hour
Pattern/Schedule: Days/Evenings/Weekends
Closing Date: September 3, 2017

Apply online OR mail, email, or fax your resume OR Hotel Application form to Sheila Phippen, Human Resources, Ambassador Hotel, 1550 Princess Street, hr@ambassadorhotel.com

Only qualified applicants will be contacted.

Apply Now

This position requires a professional, respectful, positive, self motivated and detail oriented individual who is available to work evenings/weekends/flexible shifts with minimal supervision. The pool attendant must be a team player who will be responsible for the overall supervision of the pool area, general maintenance of the pools and chemicals. Be knowledgeable about all emergency procedures.   The pool attendant is responsible for overall cleanliness of the pool areas, opening and closing of pools, and other duties as required by department manager.

Demonstrated Proficiency in the following Competencies:

Core (7) – Service Orientation, Affiliative Communications, Achievement Oriented, Adaptability, Accountability, Positional Expertise and Initiative

Experience, Skills & Education

• Conduct that reflects the values of Respect, Integrity, Teamwork and Entrepreneurship
• First Aid/CPR required
• A demonstrated basic understanding of current forms of technology and its application

 Working Conditions

• Minimum 16 years of age
• Wears a uniform and able to represent a defined and high grooming standard
• Moderate level of mental effort, high level of mental alertness
• Standing and/or walking for prolonged periods of time
• Moderate level of physical effort (may include activities such as periodic lifting up to 50 lbs)
• High level of sensory attention; sight and hearing

 Position: Pool Attendant
Job Status: Part Time
Wage Range: $11.70/hour
Pattern/Schedule: Evenings and weekends
Closing Date: August 29, 2017

Apply online OR mail, email, or fax your resume OR Hotel Application form to Heather Outten, Human Resources Manager, Airline Hotels, 106 Circle Drive West, Saskatoon SK S7L 4L6, or heather.outten@hgisaskatoon.com, or 306-242-6137.

 Only qualified applicants will be contacted.

Apply Now

Summary of Role

The Banquets Supervisor is a detail oriented leader focused on providing creating outstanding guest experiences and providing excellent guest service at all functions in the Banquet Department. As a member of the Banquet Team, the Banquet Supervisor is responsible for leading the team in the execution of all banquet functions while maintaining the highest standards of quality and service function from set-up to breakdown.  This position requires an energetic, self-motivated, detail oriented leader with a passion for going above and beyond to provide guests with exceptional experiences. You lead by example and inspire associates with the goal of developing a highly motivated, committed team.  The Banquets Supervisor is a role model and leader consistently exhibiting values with guests and associates providing hands on leadership in a RITE way while contributing to efficient operation of the Banquet Department.

Impact & Influence on Guests, Associates and Business

• Provides direction and oversight to all Banquets functions and processes to ensure they are executed in manner that exceeds guest expectations
• Be knowledgeable of all department procedures, applicable government regulations, training procedures, scheduling and time sheets.
• Be fully knowledgeable of the goals and objectives of the department, and communicate these goals and objectives to your team members, and assist your team in achieving them.
• Lead by example the importance of having a professional guest service attitude to all associates, and provide the necessary tools and techniques that to develop these skills
• Lead, guide and encourage associates to operate in the most professional and courteous manner, and continually build morale within your department.
• Be knowledgeable of the legal responsibilities for serving alcohol and your responsibilities as supervisor
• Monitor and provide feedback to all associates regarding complaints and customer feedback to identify trends and take pro-active action, escalating to the Manager/Assistant Manager when needed.
• Respond in a courteous, professional and rapid manner in order to inquires and act to resolve service recovery situations resulting from guest concerns
• Collaborates with other departments in the hotel in order to maximize revenue, efficiencies and guest service satisfaction
• Foster associate confidence about making decisions on the job, provide collaborative, energetic, support and feedback to associates. With an emphasis on recognizing and rewarding constructive behavior
• Conduct regular performance appraisals and performance management as necessary, focusing on associate growth and development
• Understand and comply with all health and safety rules, regulations and laws. Report unsafe acts or hazardous conditions

Education, Experience, and Skills

• 2 or more  year’s experience in hospitality or a comparable service industry previous supervisory experience an asset
• Demonstrated ability to modify, and understand financial information, data and basic arithmetic functions
• Computer skills and knowledge of various programs, Delphi an asset

Demonstrated proficiency in the following competencies:

Work Conditions

• Interacts/Communicates with guests and fellow associates
• Hotel/Office environment
• Light to moderate level of physical effort
• Moderate to high level of mental effort
• High level of sensory attention; sight and hearing
• Manual dexterity required to use desktop computer and peripherals
• Overtime as required

Apply Now

You will be responsible for creating outstanding guests experiences in our Banquets Department. You work with maximum efficiency while setting up and taking down functions in our Banquet Rooms, while maintaining the highest levels of client service including food presentation, beverage service and interacting with guests. Work as part of team to ensure Banquet Rooms have all necessary supplies, such as glassware, ice, napkins etc. Consulting with the Banquet Captain and function sheets to ensure all service requirements have been met and exceed guest expectations. Serve each function as per company standards and upon completion of function, all tables are to be cleared of glassware, china etc. Ensure the Valhalla Inn’s policies, procedures and standards of service quality are upheld. Maintain a friendly, professional and productive working relationship with co-workers and management from all departments. Represent the the Valhalla Inn Thunder Bay to the guests in such a way as to enhance the quality of the image of the hotel as well as any other duties requested by supervisor.

Job Requirements

• Attention to detail and a desire to exceed guest expectations
• Conduct that reflects the values of OUR HOTEL
• Smart Serve
• Must be available to work days Monday to Friday as well as weekends and occasional evenings

Skills Abilities & Qualifications

• Possess the dedication, enthusiasm and self-motivation
• Have strong people skills
• Must be detail oriented with the ability to prioritize, organize and multi-task
• Standing and/or walking for prolonged periods
• Moderate level of physical effort (can include activities such as periodic lifting up to 40 lbs.)

Demonstrated Proficiency in the Following Core Competencies:

Position: Server
Department: Banquets
Job Status: Part-Time
# of Vacancies: 5
Schedule: Days/Weekend Evenings
Closing Date: August 18, 2015

Interested applicants must apply with resume and cover letter to Human Resources prior to 5:00 p.m. on the closing date.

Apply Now

Summary:

You will be responsible maximizing our guests experience by taking a proactive and responsive approach in determining and meeting guest needs. Your duties include registering arriving guests and assigning rooms, processing group arrivals and departures, taking, canceling and changing room reservations, and processing telephone calls.  You will also provide information on hotel facilities and services, providing general information about points of interest in the area, providing information about services available in the community, arrange services required for guests with special needs, secure guests’ valuables, process wake-up calls, store and retrieve luggage, investigate and resolve complaints and claims.  You have good  math and cashiering skills, as your position includes the exchange foreign currency, process guests’ departures, calculating charges and receiving payments, balancing cash and completing balance sheets, cash reports and related forms and maintaining occupancy statistics.  You are customer service oriented, and possesses have excellent organizational skills, superior customer service skills and attention to detail. You are able follow emergency and safety procedures, work with minimal supervision, and be responsible for some clerical duties (i.e. faxing, filing, photocopying), and keyboarding.  Maintain a friendly, professional and productive working relationship with co-workers and management from all departments. You are essential to maximizing our guests experience at the Valhalla Inn.

Job Accountabilities/Responsibilities: (Abbreviated)

• Ability to work independently
• Experience in a hotel environment or with property management software an asset
• Deliver experiences that create guest loyalty and a desire to exceed guest expectations
• Computer use and cashiering skills required

Education, Experience, & Skills: (Abbreviated)

• Possess dedication, enthusiasm and self-motivation
• G license Required
• Strong people skills and proven problem solving and decision making skills
• Must be detail oriented with the ability to prioritize, organize and multi-task
• Standing and/or walking for prolonged periods
• Moderate level of physical effort (can include activities such as periodic lifting up to 40 lbs.)

Apply Now