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Full Time
5 days ago

Banquets Supervisor – Full Time
Hilton Garden Inn Saskatoon Downtown

Summary: The Banquets Supervisor is a detail oriented leader focused on providing creating outstanding guest experiences and providing excellent guest service at all functions in the Banquet Department. As a member of the Banquet Team, the Banquet Supervisor is responsible for leading the team in the execution of all banquet functions while maintaining the highest standards of quality and service function from set-up to breakdown.  This position requires an energetic, self-motivated, detail oriented leader with a passion for going above and beyond to provide guests with exceptional experiences. You lead by example and inspire associates with the goal of developing a highly motivated, committed team.  The Banquets Supervisor is a role model and leader consistently exhibiting values with guests and associates providing hands on leadership in a RITE way while contributing to efficient operation of the Banquet Department.

 Job Accountabilities/Responsibilities: (Abbreviated)

  • Provides direction and oversight to all Banquets functions and processes to ensure they are executed in manner that exceeds guest expectations.
  • Be knowledgeable of all department procedures, applicable government regulations, training procedures, scheduling and time sheets.
  • Be fully knowledgeable of the goals and objectives of the department, and communicate these goals and objectives to your team members, and assist your team in achieving them.
  • Lead by example the importance of having a professional guest service attitude to all associates, and provide the necessary tools and techniques that to develop these skills.
  • Lead, guide and encourage associates to operate in the most professional and courteous manner, and continually build morale within your department.
  • Be knowledgeable of the legal responsibilities for serving alcohol and your responsibilities as supervisor.
  • Monitor and provide feedback to all associates regarding complaints and customer feedback to identify trends and take pro-active action, escalating to the Manager/Assistant Manager when needed.
  • Respond in a courteous, professional and rapid manner in order to inquiries and act to resolve service recovery situations resulting from guest concerns.
  • Collaborates with other departments in the hotel in order to maximize revenue, efficiencies and guest service satisfaction.
  • Foster associate confidence about making decisions on the job, provide collaborative, energetic, support and feedback to associates. With an emphasis on recognizing and rewarding constructive behavior.
  • Conduct regular performance appraisals and performance management as necessary, focusing on associate growth and development.
  • Understand and comply with all health and safety rules, regulations and laws. Report unsafe acts or hazardous conditions.

 Education, Experience, & Skills: (Abbreviated)

  • 2 or more years’ experience in hospitality or a comparable service industry previous supervisory experience an asset.
  • Demonstrated ability to modify, and understand financial information, data and basic arithmetic functions.
  • Computer skills and knowledge of various programs, Delphi an asset.
  • Demonstrated proficiency in the following competencies:

 Competency_1

Work Conditions:

  • Interacts/Communicates with guests and fellow associates.
  • Hotel/Office environment.
  • Light to moderate level of physical effort.
  • Moderate to high level of mental effort.
  • High level of sensory attention; sight and hearing.
  • Manual dexterity required to use desktop computer and peripherals.
  • Overtime as required.

Department: Banquet

Wage Range: $25000-30000 Annual

Pattern/Schedule: Days, Weekends

Job Status: Permanent

Anticipated start date: – ASAP  

To Apply:

Please mail, email, or fax your resume OR Hotel Application form to Barry Ukrainec | Regional Director of Banquet | Hilton Garden Inn | 90 22nd Street East Saskatoon, SK S7K 3X6 Canada or Email: – barry.ukrainec@airlinehotels.ca

 

Only qualified applicants will be contacted

Airline Hotels is an equal opportunity employer that supports workforce diversity and offers a competitive compensation and benefits package.

 

 

 

Apply Now

Full Time
1 week ago

Housekeeping Supervisor – Full Time
Valhalla Inn Thunder Bay

Employment Opportunity

Summary: Airline Hotels has a culture that inspires our RITE values; Respect, Integrity, Teamwork and Entrepreneurship.  Equipped with the RITE attitude the Housekeeping Supervisor will provide direct support to the Houysekeeping associates and leadership team on all day to day operations. The Supervisor is responsible for ensuring We treat ‘customers’ as guests in our own homes, fostering an environment where everyone is accountable for creating memorable guest experiences that drive loyalty and ensure 100% guest satisfaction. Together we work hard and grow at being the best company to work for.

Job Accountabilities/Responsibilities: (Abbreviated)

  • Provide ongoing supervision and support to Housekeeping Department including overseeing and coordinating the daily operations of the area
  • Perform opening and closing duties as required
  • Assist/conduct performance appraisals and performance management as necessary
  • Assist with implementing strategies to achieve departmental goals and financial profitability
  • Responsible for the smooth operation of the department in the absence of the Executive and or Assistant Housekeeper
  • Assist in establishing, implementing and monitoring standards of service and operation
  • Administrative duties; schedules, payroll, performance journal updates as required
  • Control labour costs by effective shift management
  • Conduct room and public area checks, clean guest rooms and assist in laundry as required
  • Identify and resolve guest concerns/complaints to their satisfaction
  • Carry out on-the-job training to new associates as required
  • Understand and ensure compliance of all Health and Safety procedures, regulations and laws such as labels on cleaning products, correct ergonomics and ensuring protective equipment is worn when necessary
  • Ensure communication and compliance of Housekeeping’s responsibilities in the event of an emergency situation as outlined in Hotel’s Emergency Response Booklet to ensure guest and associate safety
  • All other duties as assigned

Education, Experience, & Skills: (Abbreviated)

  • Minimum two years’ experience as a Room Attendant
  • Previous experience in a supervisory role an asset
  • For unionized locations preference will be given to those with experience supervising in a unionized environment
  • Demonstrated proficiency in the following competencies:

Competency_2

Work Conditions:

  • Interacts/Communicates with guests and fellow associates
  • Hotel environment
  • High level of mental effort and attention to detail
  • High level of sensory attention; sight and hearing
  • Exposure to various cleaning solvents, chemicals, etc.
  • Perform routine, repetitive tasks on a continuous basis
  • Physical demands include but are not limited to walking, standing, reaching, pulling, pushing and lifting up to 50 lbs.
  • May be required to stand on small stepladder to reach high places
  • Must be available to work flexible shifts; days, evenings, weekends
  • Overtime as required

 Department: Housekeeping                           

Wage Range: @15.50

Pattern/Schedule: Days, Weekends

Anticipated start date: ASAP

To Apply:

Please mail, email, or fax your resume OR Hotel Application form to Lisa Mendyk, Executive Housekeeper, Valhalla Inn, 1 Valhalla Inn Road Thunder Bay, Ontario P7E 6J1, or lisa.mendyk@valhallainn.com, or fax 807-475-4723

 Only qualified applicants will be contacted

Airline Hotels is an equal opportunity employer that supports workforce diversity and offers a competitive compensation and benefits package.

 

Apply Now

Full Time
1 week ago

Maintenance Associate – Permanent
Ambassador Hotel & Conference Centre Kingston

Employment Opportunity

Summary:This position requires a dedicated, self-motivated and detail oriented individual who is able to work without supervision and will assist in maintaining building equipment and systems in accordance with established preventative/predictive maintenance programs. Perform general maintenance functions throughout the Hotel with minimal supervision and assist in ensuring an adequate working environment in terms of lighting, temperature, humidity, ventilation, air quality and general cleanliness. Assist in ensuring that plumbing, HVAC and mechanical systems supporting critical systems operate within specified equipment tolerances. Respond to emergency situations involving mechanical and plumbing system failures and take appropriate corrective action to expedite recovery. Possess the ability to diagnose malfunctions and repair unsafe equipment, and ensure that work sites are cleaned up after work has been completed. The candidate will have the ability to deal with all levels of management in a professional manner and remain positive and calm under pressure.

Job Accountabilities/Responsibilities: (Abbreviated)

  • Conduct that reflects the values of Respect, Integrity, Teamwork and Entrepreneurship
  • Previous experience in maintenance an asset
  • English, both verbal and written
  • Possess exceptional organizational and analytical abilities
  • Ability to utilize materials and tools in accordance with inventory control procedures
  • Proven skills for ensuring work place safety
  • Possess excellent communication, interpersonal, time management and organizational skills

Demonstrated proficiency in the following competencies:

Competency_1

Work Conditions:

  • Walking, Standing, reaching, pulling, pushing and lifting up to 50lbs frequently
  • Rotating shift schedule, with day and evening /weekend shifts.        

Pattern/Schedule: Evenings              

Department: Maintenance                                                       

Anticipated start date: – ASAP 

Wage Range: $15.00

               To Apply:

Please mail or email your resume or Hotel Application form to Madelene Medeiros | Director of Rooms |Ambassador Hotel & Conference Centre | 1550 Princess Street, Kingston, ON, K7M 9E3, Canada or Email: madelene.medeiros@ambassadorhotel.com

Only qualified applicants will be contacted

Airline Hotels is an equal opportunity employer that supports workforce diversity and offers a competitive compensation and benefits package.

Apply Now

Full Time
1 week ago

Assistant Kitchen Manager-Permanent
Valhalla Inn Thunder Bay

Employment Opportunity

Summary: The Assistant Kitchen Manager will be successful in this role by producing good quality food, with great product consistency, while contributing to managing strict processes to achieve targets for food and labor costs. While some administrative work will be required, a significant amount of this position’s time will be spent in the kitchen; supporting production, managing controls, recipe adherence and developing the team. The Assistant Kitchen Manager is a role model and leader consistently exhibiting values with guests and associates. As a member of the management team, the Assistant Kitchen Manager provides hands on leadership in a RITE way.

Job Accountabilities/Responsibilities: (Abbreviated)

  • Supervise daily kitchen operations including, food preparation, recipe adherence, plate presentation, and service and production time standards.
  • Provide support in managing kitchen budget, food cost, food efficiencies processes, labour cost and direct kitchen expenses.
  • Possess excellent time management skills and adheres to deadlines.
  • Communicate customer satisfaction targets to associates and ensure they are met and or exceeded.
  • Supervise a multi-faceted Kitchen Operation and function in high volume capacity.
  • Maintain focus in stressful situations and problems solve while leading team.
  • Ability to innovate and experience cooking from scratch as needed.
  • Maintain cleanliness of kitchen in accordance with department standards and health and safety regulations and requirements.
  • Assist with regular performance appraisals and performance management as necessary.
  • Assist in hiring, training, supervising Kitchen associates with a focus on growth and development
  • Communicate and reinforce the service vision and standards Adhere to and enforce Hotel and Brand policies and procedures.
  • Demonstrates a high level of commitment to processes that allow associates to clearly see how their work adds to our family’s success and their continuous learning in different areas of the business and life.
  • Participate and lead in regular team meetings in order to set goals and objectives, address concerns and communicate information pertaining to the hotel’s operations.

Education, Experience, & Skills: (Abbreviated)

  • 2 or more years supervisory experience in the Hospitality or Restaurant industry or comparable.
  • Red Seal not required but candidates who possess a Red Seal will be given preference.
  • Food Safe (or similar)
  • Demonstrated ability to modify, and understand financial information, data and basic arithmetic functions
  • Computer skills and knowledge of various programs
  • For unionized locations preference will be given to those with experience managing in a unionized environment

 Demonstrated proficiency in the following competencies:

 Competency_2

 Work Conditions:

  • Hotel/Kitchen environment.
  • Physical demands include, but are not limited to walking, standing, reaching, pulling, pushing and lifting up to 30 lbs frequently o Exposure to extremely hot and extremely cold liquids.
  • High level of mental effort and attention to detail.
  • High level of sensory attention; sight and hearing.
  • Must be available to work evenings and weekends.
  • Will be constantly exposed to high temperatures in the kitchen environment.
  • Overtime as required o Manual dexterity.

Position: Assistant Kitchen Manager                                    

Wage Range: $38000-48000 Annual

Department: Kitchen                                                 

Pattern/Schedule: Days /Weekends

Anticipated start date: ASAP

 To Apply:

Please mail, email, or fax your resume OR Hotel Application form to Ismael Duay | Kitchen Manager| Valhalla Inn | Thunder Bay, Ontario, P7E 6J1 Canada or Email: – ismael.duay@valhallainn.com or Fax (807) 475-4723

Only qualified applicants will be contacted

Airline Hotels is an equal opportunity employer that supports workforce diversity and offers a competitive compensation and benefits package.

 

 

Apply Now