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Full Time
5 days ago

Guest Services Manager, Full-Time
Hilton Garden Inn Saskatoon Downtown

Reporting to the General Manager this role will be a highly focused service oriented individual, responsible for the successful operation of the Front Office. This position requires an energetic, self-motivated, detail oriented leader with a passion for going above and beyond to provide guests with exceptional experiences. This person is a role model and leader consistently exhibiting values with guests and associates.  As a member of the Leadership Team, this role provides hands on leadership in a RITE way.

 

 

Impact & Influence on Guests, Associates and Business

  • Provides direction and oversight to all Front Office functions and processes to ensure they are executed at a high level
  • Establish, implement and communicate customer satisfaction targets for department and ensure they are met and or exceeded
  • Communicate and reinforce the service vision and standards to Supervisors and associates
  • Produces communication that creates associate confidence about making decisions on the job
  • Demonstrates a high level of commitment to processes that allow associates to clearly see how their work adds to our family’s success and their continuous learning in different areas of the business and life
  • Provide collaborative, energetic, support and feedback to associates. With an emphasis on recognizing and rewarding constructive behavior
  • Conduct performance appraisals and performance management as necessary, focusing on associate growth and development
  • Hire, train, mentor and supervise Front Office associates with a focus on growth and development
  • Conduct regular team meetings in order to set goals and objectives, address concerns and communicate information pertaining to the hotel’s operations

 

 Education, Experience, and Skills

  • 3+ years of supervisory experience in the hospitality industry or related experience
  • Demonstrated ability to modify, and understand financial information, data and basic arithmetic functions
  • Where applicable, experience leading in a unionized environment preferred
  • Computer skills and knowledge of various programs
  • Experience with Revenue Management an asset
  • Demonstrated proficiency in the following competencies:

            

 

Work Conditions:

  • Interacts/Communicates with guests and fellow associates
  • Hotel/Office environment
  • Light to moderate level of physical effort
  • Moderate to high level of mental effort
  • High level of sensory attention; sight and hearing
  • Manual dexterity required to use desktop computer and peripherals
  • Overtime as required

 

Brand Requirement

  • Brand and or Property Management System experience

 

To apply please mail, email, or fax your resume to Heather Outten, Human Resources Manager, Hilton Garden Inn Saskatoon Downtown, 90 22nd St. E. Saskatoon, SK S7K 3X6, or heather.outten@hgisaskatoon.com, or 306-664-2234.

 

Only qualified applicants will be contacted

                             

 

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Part Time
1 week ago

Timbers Restaurant Server, Part-TIme
Valhalla Inn Thunder Bay

Job Summary

You will be responsible for creating outstanding guests experiences in Timbers Restaurant.  You help create memorable experiences for our guests, by assisting guests and supporting servers as necessary, in a friendly and welcoming manner. You ensure tables are cleared regularly and set as per standards for the Restaurant and that silverware is polished and stocked accordingly.  Your service area is stocked with linen, silverware, china, glassware etc. and ready to seat incoming guests.  Duties include delivering linen to and from Housekeeping throughout your shift, refilling milk, juices, and other stocking as required.  You maintain service areas by regularly cleaning walls and sweeping floors and clean ice cream and pop fridges on a regular basis.   Represent the Hotel to the guests in such a way as to enhance the quality of the image of Timbers and the Valhalla Inn as well as any other duties requested by supervisor. You maintain a friendly, professional and productive working relationship with co-workers, management and coworkers. You are essential to maximizing our guests experience in Timbers Restaurant.

 

Our Core Competencies help Competency_1us show our Northern Hospitality, are you part of our team?

 
   

Job Requirements

  • Attention to detail and a desire to exceed guest expectations
  • Conduct that reflects the values of OUR HOTEL

Skills Abilities & Qualifications

  • Possess dedication, enthusiasm and self-motivation
  • Have strong people skills
  • Must be detail oriented with the ability to prioritize, organize and multi-task
  • Standing and/or walking for prolonged periods
  • Moderate level of physical effort (can include activities such as periodic lifting up to 40 lbs.)

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Part Time
2 months ago

Server, Part-Time
Valhalla Inn Thunder Bay

Position: Server
Department: Timbers Restaurant
Job Status: Part Time
# of Vacancies: 1
Schedule: Days/Weekends/Evenings

You will be responsible for creating outstanding guest experiences in Timbers Restaurant. You have knowledge of food service, food preparation, food presentation, beverage service and interacting with guests and seamlessly integrate these skills to create a memorable experience for our guests. You receive and process cash and credit card payments from guests and ensure accuracy while preparing for posting and securing at the front desk using our POS system. Ensure Hotel policies and procedures specific to the department are carried out on a consistent basis and that the service area is stocked with linen, silverware, china, glassware etc. and ready to seat incoming guests. Represent the Hotel to the guests in such a way as to enhance the quality of the image of Timbers and the Valhalla Inn as well as any other duties requested by supervisor. You maintain a friendly, professional and productive working relationship with management and coworkers. You are essential to maximizing our guests experience in Timbers Restaurant.

Our Core Competencies help us show our Northern Hospitality, are you part of our team?

core competencies

Job Requirements

  • Attention to detail and a desire to exceed guest expectations
  • Previous experience and knowledge of Squirrel POS an asset
  • Conduct that reflects the values of OUR HOTEL
  • Smart Serve
  • Available to work days, weekends and occasional evenings

 Skills Abilities & Qualifications

  • Possess dedication, enthusiasm and self-motivation 
  • Strong people skills
  • Must be detail oriented with the ability to prioritize, organize and multi-task
  • Standing and/or walking for prolonged periods
  • Moderate level of physical effort (can include activities such as periodic lifting up to 40 lbs.)

Apply Now

Part Time
1 year ago

Lifeguard Job, Part-Time
Ambassador Hotel & Conference Centre Kingston

This position requires a professional, respectful, positive, self motivated and detail oriented individual who is available to work evenings/weekends/flexible shifts with minimal supervision. The lifeguard must be a team player who will be responsible for the overall supervision of the pool area, general maintenance of the pools and chemicals. Be knowledgeable about all emergency procedures. The lifeguard is responsible for overall cleanliness of the pool areas, opening and closing of pools, and other duties as required by department manager at Ambassador Hotel & Conference Centre Kingston.

 Experience, Skills & Education

  • Conduct that reflects the values of Respect, Integrity, Teamwork and Entrepreneurship
  • First Aid/CPR required
  • Bronze Cross or National Lifeguard Award required
  • Pool Operation course an asset
  • Fluent in English, both verbal and written
  • A demonstrated basic understanding of current forms of technology and its application
  • A demonstrated ability to speak confidently in public
  • Red Cross Lifeguard Training an asset
  • WHMIS training an asset

 Working Conditions

  • Minimum 16 years of age
  • Wears a uniform and able to represent a defined and high grooming standard
  • Moderate level of mental effort, high level of mental alertness
  • Standing and/or walking for prolonged periods of time
  • Moderate level of physical effort (may include activities such as periodic lifting up to 50 lbs)
  • High level of sensory attention; sight and hearing
  • Overtime as required
  • Shift work, days, evenings, weekends

Position: Lifeguard
Department: Pool
Job Status: Part-Time/Full-time(summer)
Wage: $11.50

 To Apply:
Please email your resume to madelene.medeiros@ambassadorhotel.com
or fax to 613.548.1613

We thank all applicants for their interest but advise that only qualified applicants will be contacted.

 Airline Hotels is an equal opportunity employer that supports workforce diversity and offers a competitive compensation and benefits package.

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Part Time
1 year ago

Bell Person, Part-Time
Travelodge Saskatoon Hotel

The Bell Person will be responsible for providing guests with a positive first and last impression and will provide consistent excellent customer service at the Travelodge Saskatoon. Their mission is to exceed any expectations that our guests may have and provide professional guest service at all times. A Bell Person greets incoming guests, assists guests with special needs, luggage, handles guest requests and concerns promptly and with courtesy, assists with room service delivery, assists guests with any inquiries regarding local entertainment, restaurants or transportation, provides shuttle service, handles additional duties as needed by management, maintains confidentiality and interacts effectively with hotel guests and co-workers to create a positive environment.

 

Demonstrated Proficiency in the following Core Competencies:

Service Orientation, Affiliative Communications, Achievement Oriented, Adaptability, Accountability, Positional Expertise and Initiative Leadership

 

Experience, Skills & Education

  • Conduct that reflects the values of Respect, Integrity, Teamwork and Entrepreneurship
  • Be fluent in English, both verbal and written
  • Hold a valid driver’s license without restrictions
  • Experience in hotel industry an asset
  • Exceptional customer service skills.
  • A demonstrated high level of understanding of current forms of technology and its application

 

Working Conditions

  • Moderate to high level of mental effort
  • High level of sensory attention; sight and hearing
  • Standing for prolonged periods
  • Ability to lift up to 50 pounds

 

Position: Bell Person
Job Status: Part-Time
Wage Range: $11.15/hr plus gratuities
Pattern/Schedule: Varied Start Times, Primarily Evening Shifts
Closing Date: May 1, 2017

Apply on line or to Jeanine Anderson, Human Resources Manager.   Email jeanine.anderson@travelodgesaskatoon.com

 

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Part Time
2 years ago

Banquet Server, Part-Time
Valhalla Inn Thunder Bay

You will be responsible for creating outstanding guests experiences in our Banquets Department. You work with maximum efficiency while setting up and taking down functions in our Banquet Rooms, while maintaining the highest levels of client service including food presentation, beverage service and interacting with guests. Work as part of team to ensure Banquet Rooms have all necessary supplies, such as glassware, ice, napkins etc. Consulting with the Banquet Captain and function sheets to ensure all service requirements have been met and exceed guest expectations. Serve each function as per company standards and upon completion of function, all tables are to be cleared of glassware, china etc. Ensure the Valhalla Inn’s policies, procedures and standards of service quality are upheld. Maintain a friendly, professional and productive working relationship with co-workers and management from all departments. Represent the the Valhalla Inn Thunder Bay to the guests in such a way as to enhance the quality of the image of the hotel as well as any other duties requested by supervisor.

 

Job Requirements

  • Attention to detail and a desire to exceed guest expectations
  • Conduct that reflects the values of OUR HOTEL
  • Smart Serve
  • Must be available to work days Monday to Friday as well as weekends and occasional evenings

 

Skills Abilities & Qualifications

  • Possess the dedication, enthusiasm and self-motivation
  • Have strong people skills
  • Must be detail oriented with the ability to prioritize, organize and multi-task
  • Standing and/or walking for prolonged periods
  • Moderate level of physical effort (can include activities such as periodic lifting up to 40 lbs.)

 

Demonstrated Proficiency in the Following Core Competencies:

 

Position: Server
Department: Banquets
Job Status: Part-Time
# of Vacancies: 5
Schedule: Days/Weekend Evenings
Closing Date: August 18, 2015

 

Interested applicants must apply with resume and cover letter to Human Resources prior to 5:00 p.m. on the closing date.

Apply Now